Client Care Hub

Welcome to the Client Care Hub!

Your go-to guide for making the most of your visits with us at Hues Salon + Wellness. 

This is where beauty, wellness, and community meet. From rescheduling tips and deposits to rewards and local events, you’ll find everything you need to feel cared for right here.

Art Walk at Hues

Once a month, our little corner of Fairhope turns into something truly special during Art Walk  and we adore being part of the magic.

For us, Art Walk is about more than strolling downtown. It’s about celebrating creativity, connection, and community. When you stop by Hues during Art Walk, you might find:

Complimentary Henna by local artist Sabah
Experience the beauty of henna with intricate, custom designs created on the spot by talented local artist, Sabah.

Signature Mocktails by The Hippie Gourmet
Sip on refreshing, handcrafted mocktails made especially for Art Walk — the perfect companion as you browse and mingle.

Launch of Our New Makeup Services featuring Smashbox Cosmetics
Be the first to explore our brand-new makeup offerings with Smashbox Cosmetics, designed to bring out your natural glow.

Welcome Gift Bags for New Residents
If you’re new to the area, stop by to receive a thoughtful welcome bag filled with goodies just for you.

Exclusive Incentives
Book your next appointment during Art Walk and enjoy a special gift as our way of saying thank you.

We see Art Walk as a way to blend the beauty of outer self-care with the joy of art and belonging. Stop by, say hello, bring a friend and let us become part of your Fairhope Friday night tradition.

 Referral Program

The kindest compliment you can give us is sending someone you love our way. Our Referral Program is our way of saying thank you for helping us grow the Hues community.

Here’s how it works:

  • Refer a new guest, and they’ll experience the same Hues care and artistry you already love.

  • As a thank-you, you’ll earn rewards — from product discounts to entries in seasonal giveaways.

  • The more referrals you share, the more rewards you unlock.

From now until December 31, send your friends our way and every referral becomes your golden ticket into our Full Spa Day Giveaway! Your Perfect Spa Day includes: 

  • A customized facial with a digital sound bath upgrade

  • A haircut or color with a masque of your choice

  • A catered lunch, on us

Think of it as sharing your favorite secret — only better, because everyone wins.

Service Deposits

Just as artists reserve a canvas before they paint, we reserve time and space for every guest. To honor that commitment, some services require a deposit at booking.

  • Your deposit isn’t an extra fee — it applies directly to your service.

  • Need to reschedule? With 48+ hours’ notice, your deposit simply moves with you.

  • Cancellations under 48 hours or no-shows may result in losing your deposit.

This system ensures your time is protected and our stylists can dedicate their full artistry to you. It keeps the Hues experience smooth, fair, and mindful for all.

Changing Appointments & Leaving Notes in Mangomint

Life happens — and that’s why we use Mangomint, a booking system that makes flexibility easy.

To Reschedule or Cancel:

  1. Open your confirmation email or text from Mangomint.

  2. Click the booking link.

  3. Choose Reschedule to pick a new time, or Cancel if needed.

To Leave Notes for Your Stylist:
When booking online, use the “Notes” section to share details — think of it as your personal sketchpad. A few ideas:

  • Your hair goals or inspiration photos

  • Whether you’re planning a big transformation

  • Any sensitivities, preferences, or reminders

These notes give your stylist a head start in creating the look (and experience) you’re dreaming of.

Aveda Plus Rewards

Being an Aveda salon means more than using products you can feel good about — it means you can earn rewards for your self-care journey.

With Aveda Plus Rewards, you can:

  • Collect points on every Aveda product purchase

  • Redeem points for products, services, or exclusive experiences

  • Access special promotions, double-point events, and members-only offers

Enrollment is quick, simple, and the perks add up fast. Ask your stylist how to join at your next visit — because every step you take in self-care deserves to be celebrated.